SEV Summary:  

Sunrise Events Vietnam organizes some of the most well-recognized mass participation sporting events in Vietnam, such as the Techcombank Ho Chi Minh City International Marathon and the VinFast IRONMAN 70.3 Vietnam in Da Nang. We specialize in end-to-end experiences that bring together local governments, corporate partners, and consumers to promote active lifestyles and sports tourism throughout Vietnam. 

Covering everything from conceptualization to event day, we have built a track record of delivering large-scale, signature, and multi-year events that have garnered local and international media coverage and recognition, provided value to the communities we serve, and expanded the health and wellness ecosystem in Vietnam. 

Our vision: Inspiring 100 million Vietnamese to embrace their full potential through the power of sports and healthy habits.

Our mission:  Starting with Vietnam, create the most sought-after mass participatory events, expand the health and wellness ecosystem, and deliver transformative and sustainable impact to individuals, businesses, and communities we serve.

Position Title:  Sales Executive 

Type:  Full-Time

Reporting to:  Sales Manager

Location:  Ho Chi Minh City, Vietnam

Sunrise Events Vietnam (SEV) is recruiting a Sales Executive

Key Responsibilities

●       Develop and maintain strong relationships with key customers, including businesses, running clubs, and triathlon clubs.

●       Actively interact with customers through meetings, calls, and networking events to understand their needs, concerns, and interests related to event participation.

●       Gather insights on customer preferences, pain points, and purchasing behavior to enhance the sales approach.

●       Propose tailored solutions, promotions, and action plans to encourage ticket purchases.

●       Track and manage the entire sales process from lead generation to order completion, ensuring smooth execution.

●       After closing deals, ensure proper documentation and payment processes, including:

○     Preparing quotations and confirming ticket details (list of participants, ticket quantity, pricing, total amount).

○      Drafting and managing contracts and sales agreements.

○      Issuing payment requests and following up on payments to ensure timely completion.

●      Post-sales support:

○       Assist customers with redeeming ticket codes and registering on the event system.

○       Troubleshoot any issues related to ticket codes, registration errors, or system difficulties.

○       Coordinate with internal teams (customer support, IT, event operations) to resolve customer concerns promptly.

○       Ensure a smooth experience for customers from purchase to event participation.

●      Collaborate with the Marketing team to develop targeted offers and campaigns that align with customer insights.

●      Track and update customer data on the CRM system, ensuring a structured follow-up process.

●      Work closely with event partners and sponsors to maximize sales opportunities.

●      Regularly report on sales progress, market trends, and customer feedback to improve ticketing strategies.

Provide onsite support during event days to strengthen relationships with clients and ensure a smooth experience.

Skills and qualifications:

●       Bachelor’s degree in Business Administration, Economics, Sports Management, or related fields.

●       1–2 years of experience in B2B sales, event ticketing, sports or related industries.

●       Strong communication and relationship-building skills, with a customer-centric mindset.

●      Self-discipline, result-oriented and challenge-accepted spirit.

●       Ability to actively engage with customers, collect valuable insights, and recommend effective actions.

●       Experience in handling sales operations, including quotations, contracts, and payment tracking.

●       Ability to handle post-sales support, troubleshoot registration issues, and coordinate with internal teams to assist customers.

●       Proficiency in Microsoft Office (Excel, PowerPoint, Word).

●       Analytical skills to assess customer data and improve sales performance.

●       Self-motivated, goal-oriented, and able to work independently as well as in a team.

●       Good command of English is a plus.

●      Experience working with sports clubs, athlete communities, or corporate wellness programs.

●      Familiarity with CRM systems for customer management and sales tracking.

● Understanding of endurance sports (running, triathlon) and event participation dynamics.

Benefits

●      Competitive salary based on sales performance.

●      Opportunities to expand networks within the sports and corporate wellness industries.

●      Training in Sales, Marketing, and customer relationship management.

●      Exclusive access to international sports events.

● Social insurance, health insurance, paid leave, and other company benefits.